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Tamil TikTok Crisis Show’s Malaysia’s Online Safety Act is a Must

The proposed Online Safety Act (ONSA) in Malaysia is no longer a policy discussion. It is an absolute necessity proven by the ongoing chaos within the Tamil TikTok ecosystem.

For months, the social media platform TikTok has fundamentally failed to enforce even its own basic community standards.

Victims and activists have repeatedly documented instances where reports of harassment, sexual misconduct, and incitement are routinely dismissed.

The platform’s standard “no violation” reply leaves users exposed while dangerous content spreads unchecked across the Malaysian digital space.

This regulatory vacuum already turned deadly last year. It happened with the tragic death of Rajeswary Appahu, better known as Esha, who was a popular Tamil TikTok influencer.

She endured sustained harassment and mob-style targeting, and her demise serves as a painful, documented reminder of what happens when platforms refuse to protect their users.

Her case is not an isolated incident but part of a broader, systemic pattern of platform negligence that prioritises engagement over safety.

Recent, high-profile incidents demonstrate how quickly harm escalates without oversight, revealing the critical failures of self-regulation.

These include the severe racial and national tension provoked when a Sri Lankan-linked troll burned the Malaysian flag live on TikTok.

We have also seen real-world violence, such as a recent incident at McDonald’s Serdang Raya, where a woman named Nalinee Kothandabani violently assaulted an disabled (OKU) woman while another user shockingly livestreamed the entire attack!

Furthermore, highly inappropriate and obscene content continues to slip past moderation, including users exposing themselves during live sessions, and seven-hour harassment livestreams that target individuals and normalise mob aggression.

These documented incidents show a clear and dangerous pattern, whereby, users escalate, TikTok provides minimal or zero intervention, and the harm intensifies into real-world consequences.

Indeed Communications Minister Fahmi Fadzil reacted with fury just a few months ago when TikTok admitted the company had not lived up to its promises to monitor the Tamil space.

Instead the violators use loopholes like the challenges of monitoring live video streams to carry out alarming escalations.

Self-regulation has failed. Without genuine legal obligations, platforms will continue prioritising profit over user safety.

The Online Safety Act provides what is currently missing. A mandatory, enforceable framework for digital responsibility.

ONSA is not about censorship, it is about protecting Malaysians from documented, escalating harm by introducing mandatory response timelines, transparency requirements, enforceable safety standards, and real accountability for platforms that repeatedly ignore their duty of care.

The chaos within Tamil TikTok has shown us the catastrophic consequences of digital inaction. There must be no more tragedies.

The government’s priority must be to immediately enact ONSA, establishing a framework where user safety is a non-negotiable legal mandate.

By: Prof Dr K Sardagar

Prof Dr K. Sardagar is an academic and media analyst specialising in information psychology, digital behaviour and the spread of misinformation.

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